Return & Refund Policy

Return & Refund Policy

We want you to be happy with your purchase from Luzoria.

30-Day Window: You may request a return within 30 days of receiving your item.

Conditions: Items must be unused, in original condition, and in original packaging.

How to Start: Email support@luzoria.shop with your order number and reason for return.

Refunds: Once we receive and inspect the returned item, we issue a refund to your original payment method within 5-10 business days.

Exchanges: For a different item, please return the original and place a new order.