Track Your Order

Order status & tracking

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page. Use that link for real-time updates, or refer to the details below.

Order Status Explained

• Order Placed: We’ve received your order and payment.
• Processing: Your order is being prepared and quality-checked (1-2 business days).
• Shipped: Your order has left our warehouse. Tracking is now active.
• Delivered: Your order has arrived at the shipping address.

Estimated Delivery Times

Standard shipping: 7-14 business days after shipment. You’ll receive a tracking number by email as soon as your order ships.

Need Help?

If you haven’t received a tracking email within 3 business days of ordering, or if your tracking hasn’t updated in 5 days, please contact support@luzoria.shop with your order number and we’ll resolve it right away.